Help & Support

Our Commitment to Customer Value

At our core, we believe that our customers are the heart of our business. That’s why we’re dedicated to providing an exceptional experience that not only meets but exceeds your expectations. Our goal is to build a long-lasting relationship with you, based on trust, quality, and mutual respect.

What sets us apart:

  • Quality products: Our high-THCa flower collection is carefully grown in Portland, Oregon, ensuring the highest quality and potency.
  • Personal touch: We take the time to understand your needs and preferences, tailoring our service to meet your unique requirements.
  • Transparency: We’re open and honest about our products, processes, and policies, ensuring you’re informed every step of the way.
  • Support: Our dedicated team is always available to assist you, providing guidance and answers to any questions you may have.

Your support matters:

By choosing us, you’re not only getting top-notch products but also supporting a business that values:

  • Sustainability: We prioritize eco-friendly practices in our cultivation and operations.
  • Community: We’re committed to giving back to our community, supporting local initiatives and charities.
  • Innovation: We continuously strive to improve our products and services, investing in research and development.

Thank you for your support!

We’re honored to have you as part of our community and look forward to serving you with the highest level of customer value.

Getting Started:

To ensure a smooth experience, we kindly ask that you:

  1. Read our FAQs below.
  2. If you have any further questions, please send them to our live chat in a single message.

You MUST be 21 or above to purchase!

FAQs

Do you ship samples?

Yes, we ship samples. Before you ask, WE DO NOT SHIP ANYTHING FOR FREE. Samples are available for every strain we have, and each strain added to your sample will cost you $50.

The quantity of each strain sent in a sample is 1/2 oz. If you need more than half an oz of any strain in your samples, you will pay the normal price for it. Furthermore, you pay for the shipping of your samples too. The standard cost THROUGHOUT the Canada is $40.

Need further assistance? Chat with our livechat support.

Do you accept credit/debit cards?

Yes, we accept credit/debit cards and we provide assistance throughout the payment process should you run into any difficulties. Learn how to pay with your credit/debit card. 

Do you ship to my State?

If you are in the Canada, yes, we ship to your state. If you are not in the Canada, Ask our support agents through live chat if we can ship to your country. CHAT NOW!

How much does it cost to ship to my state?

$0.00 is the exact amount we charge for shipping. You got that right, we do not charge for shipping. Shipping throughout The Canada is TOTALY FREE.

Want to know the shipping cost for other countries? Chat with our livechat support.

How long is delivery?

– 2 to 5 days across the US which is free for all orders.

– Same-day, overnight, or express delivery across the US for orders above 10 lbs.

Do you have a specific question or do you want to know how long it will take to ship to another country? Chat with our livechat support.

What is your phone number?

We do not offer phone support. Drop us an email at sales@bulkthca.ca or talk with a livechat support agent. Our stellar customer support is always online to solve all your problems in real time.

Do I have to verify my ID on delivery?

No, you do not have to verify your ID on delivery.

Do you have a question? ASK US NOW!
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Violet Perez
Violet Perez
Verified PurchaseVerified Purchase
5/5

It had a strong, earthy scent that I found appealing.

18 hours ago
Gavin U.
Gavin U.
Verified PurchaseVerified Purchase
5/5

It had a sweet, berry-like aroma that was appealing.

21 hours ago
Aaliyah Hayes
Aaliyah Hayes
Verified PurchaseVerified Purchase
5/5

It had a woody, pine-like scent that was invigorating.

1 day ago
Samuel Lee
Samuel Lee
Verified PurchaseVerified Purchase
1/5

These strains are exceptional, and the shipping was fast, but the Bitcoin payment process? A total nightmare. Took me way too long to get it right.

1 day ago
Lee J.
Lee J.
Verified PurchaseVerified Purchase
5/5

The team is always professional, and the catalog is unbeatable.

1 day ago
Alexander F.
Alexander F.
Verified PurchaseVerified Purchase
5/5

It had a complex terpene profile that was delightful.

1 day ago
Owen F.
Owen F.
Verified PurchaseVerified Purchase
5/5

Amazing quality with fast delivery—I’m beyond impressed!

1 day ago
Alexis Lee
Alexis Lee
Verified PurchaseVerified Purchase
5/5

These strains are amazing, and the shipping was fast, but I spent way too long trying to process the Bitcoin payment.

1 day ago
Emery Bryant
Emery Bryant
Verified PurchaseVerified Purchase
5/5

High-quality strains with the fastest shipping I’ve seen.

1 day ago
Jocelyn Moore
Jocelyn Moore
Verified PurchaseVerified Purchase
3/5

Strains are fantastic, shipping is quick, but the Bitcoin payment is an ordeal. I spent over an hour figuring it out!

2 days ago
Samuel C.
Samuel C.
Verified PurchaseVerified Purchase
5/5

The buds were visually appealing with a nice color.

2 days ago
Isla Kelly
Isla Kelly
Verified PurchaseVerified Purchase
5/5

I appreciated the lack of any harsh aftertaste.

2 days ago
Derek H.
Derek H.
Verified PurchaseVerified Purchase
5/5

The effects were well-balanced, affecting both mind and body.

2 days ago
Clara Carter
Clara Carter
Verified PurchaseVerified Purchase
5/5

I love the fast shipping, and the exotic strains are top-shelf.

2 days ago
Michael Reynolds
Michael Reynolds
Verified PurchaseVerified Purchase
2/5

The THCa Isolate itself was fine, but the shipping took longer than expected, and the lack of timely updates was frustrating. I reached out to customer support for an update, but the response was slow, making the wait even more inconvenient. A quicker turnaround time and better communication would have made for a much better experience.

2 days ago
Hazel Murphy
Hazel Murphy
Verified PurchaseVerified Purchase
5/5

The buds had a good density and structure.

2 days ago
Anna Henderson
Anna Henderson
Verified PurchaseVerified Purchase
5/5

Top-tier strains with the fastest shipping I’ve experienced.

2 days ago
Ethan S.
Ethan S.
Verified PurchaseVerified Purchase
5/5

Super fast delivery, and the strain quality is just fantastic.

2 days ago
Clara Hill
Clara Hill
Verified PurchaseVerified Purchase
4/5

These strains are amazing, and delivery was lightning-fast, but paying with Bitcoin? Took forever to understand and process. What a hassle!

2 days ago
Calvin X.
Calvin X.
Verified PurchaseVerified Purchase
5/5

The shipping was faster than expected, and the strain quality is unreal.

2 days ago
Kevin B.
Kevin B.
Verified PurchaseVerified Purchase
5/5

These strains are exceptional, and my package arrived super quickly.

2 days ago
Zachary N.
Zachary N.
Verified PurchaseVerified Purchase
5/5

It had a woody, pine-like flavor that was nice.

2 days ago
Lee J.
Lee J.
Verified PurchaseVerified Purchase
5/5

The buds were fresh and had a pleasant scent.

2 days ago
Daniel D.
Daniel D.
Verified PurchaseVerified Purchase
5/5

The effects were mild but enjoyable.

2 days ago
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