Help & Support

Our Commitment to Customer Value

At our core, we believe that our customers are the heart of our business. That’s why we’re dedicated to providing an exceptional experience that not only meets but exceeds your expectations. Our goal is to build a long-lasting relationship with you, based on trust, quality, and mutual respect.

What sets us apart:

  • Quality products: Our high-THCa flower collection is carefully grown in Portland, Oregon, ensuring the highest quality and potency.
  • Personal touch: We take the time to understand your needs and preferences, tailoring our service to meet your unique requirements.
  • Transparency: We’re open and honest about our products, processes, and policies, ensuring you’re informed every step of the way.
  • Support: Our dedicated team is always available to assist you, providing guidance and answers to any questions you may have.

Your support matters:

By choosing us, you’re not only getting top-notch products but also supporting a business that values:

  • Sustainability: We prioritize eco-friendly practices in our cultivation and operations.
  • Community: We’re committed to giving back to our community, supporting local initiatives and charities.
  • Innovation: We continuously strive to improve our products and services, investing in research and development.

Thank you for your support!

We’re honored to have you as part of our community and look forward to serving you with the highest level of customer value.

Getting Started:

To ensure a smooth experience, we kindly ask that you:

  1. Read our FAQs below.
  2. If you have any further questions, please send them to our live chat in a single message.

You MUST be 21 or above to purchase!

FAQs

Do you ship samples?

Yes, we ship samples. Before you ask, WE DO NOT SHIP ANYTHING FOR FREE. Samples are available for every strain we have, and each strain added to your sample will cost you $50.

The quantity of each strain sent in a sample is 1/2 oz. If you need more than half an oz of any strain in your samples, you will pay the normal price for it. Furthermore, you pay for the shipping of your samples too. The standard cost THROUGHOUT the Canada is $40.

Need further assistance? Chat with our livechat support.

Do you accept credit/debit cards?

Yes, we accept credit/debit cards and we provide assistance throughout the payment process should you run into any difficulties. Learn how to pay with your credit/debit card. 

Do you ship to my State?

If you are in the Canada, yes, we ship to your state. If you are not in the Canada, Ask our support agents through live chat if we can ship to your country. CHAT NOW!

How much does it cost to ship to my state?

$0.00 is the exact amount we charge for shipping. You got that right, we do not charge for shipping. Shipping throughout The Canada is TOTALY FREE.

Want to know the shipping cost for other countries? Chat with our livechat support.

How long is delivery?

– 2 to 5 days across the US which is free for all orders.

– Same-day, overnight, or express delivery across the US for orders above 10 lbs.

Do you have a specific question or do you want to know how long it will take to ship to another country? Chat with our livechat support.

What is your phone number?

We do not offer phone support. Drop us an email at sales@bulkthca.ca or talk with a livechat support agent. Our stellar customer support is always online to solve all your problems in real time.

Do I have to verify my ID on delivery?

No, you do not have to verify your ID on delivery.

Do you have a question? ASK US NOW!
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Patrick Z.
Patrick Z.
Verified PurchaseVerified Purchase
5/5

The team is great to work with, and the product selection is huge.

16 hours ago
Layla Scott
Layla Scott
Verified PurchaseVerified Purchase
5/5

The shipping was fast, and the quality of these exotic strains is superb.

19 hours ago
Nora Harris
Nora Harris
Verified PurchaseVerified Purchase
5/5

The high was cerebral, stimulating thoughtful introspection.

19 hours ago
Madison Lee
Madison Lee
Verified PurchaseVerified Purchase
5/5

The team’s customer service is amazing, and the product variety is fantastic.

22 hours ago
Sarah Brown
Sarah Brown
Verified PurchaseVerified Purchase
5/5

It had a minty freshness that was unique.

22 hours ago
Amelia Hall
Amelia Hall
Verified PurchaseVerified Purchase
5/5

The high was relaxing and helped me sleep better.

23 hours ago
Matthew Lewis
Matthew Lewis
Verified PurchaseVerified Purchase
4/5

Sweet, creamy vanilla flavor with a potent, euphoric buzz. Smooth smoke and frosty buds—just a little dry. Perfect for chilling or social vibes. 🚀

1 day ago
Nora Harris
Nora Harris
Verified PurchaseVerified Purchase
5/5

The buds were carefully trimmed and well-presented.

1 day ago
Mia Sanders
Mia Sanders
Verified PurchaseVerified Purchase
5/5

The strain quality is excellent, and they arrived faster than expected.

1 day ago
Amelia Hall
Amelia Hall
Verified PurchaseVerified Purchase
5/5

The buds were coated in trichomes, indicating high quality.

1 day ago
Elijah Z.
Elijah Z.
Verified PurchaseVerified Purchase
5/5

The strains are amazing, and the shipping was ridiculously fast.

1 day ago
Anna Bailey
Anna Bailey
Verified PurchaseVerified Purchase
5/5

The team is always there to help, and the catalog is just massive.

1 day ago
Adrian T.
Adrian T.
Verified PurchaseVerified Purchase
5/5

It had a spicy, peppery aroma that was intriguing.

1 day ago
Anna Bailey
Anna Bailey
Verified PurchaseVerified Purchase
5/5

The team is excellent, and the catalog is the best I’ve seen.

1 day ago
Emily Grant
Emily Grant
Verified PurchaseVerified Purchase
4/5

The strains are fantastic, and shipping was fast, but Bitcoin payments? It took me forever just to get the payment through. Not fun.

1 day ago
Steven G.
Steven G.
Verified PurchaseVerified Purchase
5/5

Best selection and the friendliest team around!

2 days ago
Charles L.
Charles L.
Verified PurchaseVerified Purchase
5/5

The high was invigorating and put me in a good mood.

2 days ago
Adam Mitchell
Adam Mitchell
Verified PurchaseVerified Purchase
5/5

These strains are exceptional, shipping was quick, but Bitcoin payments? Took hours to figure out. It shouldn’t be this hard!

2 days ago
Christian T.
Christian T.
Verified PurchaseVerified Purchase
5/5

The high was invigorating and uplifting.

2 days ago
Reagan Cooper
Reagan Cooper
Verified PurchaseVerified Purchase
5/5

Exceptional product range and a team that knows their stuff.

2 days ago
Russell E.
Russell E.
Verified PurchaseVerified Purchase
5/5

The exotic strains are incredible, and my order shipped out so fast.

2 days ago
Stella Walker
Stella Walker
Verified PurchaseVerified Purchase
2/5

The quality of these strains is fantastic, but the Bitcoin payment system was an absolute nightmare. Took me forever to get it right.

2 days ago
Paige Parker
Paige Parker
Verified PurchaseVerified Purchase
1/5

The strains are fantastic, and shipping was fast, but the Bitcoin process took so long! It’s just not worth the headache.

2 days ago
Gabriel Turner
Gabriel Turner
Verified PurchaseVerified Purchase
3/5

These strains are next level, but Bitcoin payment was a headache! It took way too long to figure out how to pay.

2 days ago
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