Help & Support

Our Commitment to Customer Value

At our core, we believe that our customers are the heart of our business. That’s why we’re dedicated to providing an exceptional experience that not only meets but exceeds your expectations. Our goal is to build a long-lasting relationship with you, based on trust, quality, and mutual respect.

What sets us apart:

  • Quality products: Our high-THCa flower collection is carefully grown in Portland, Oregon, ensuring the highest quality and potency.
  • Personal touch: We take the time to understand your needs and preferences, tailoring our service to meet your unique requirements.
  • Transparency: We’re open and honest about our products, processes, and policies, ensuring you’re informed every step of the way.
  • Support: Our dedicated team is always available to assist you, providing guidance and answers to any questions you may have.

Your support matters:

By choosing us, you’re not only getting top-notch products but also supporting a business that values:

  • Sustainability: We prioritize eco-friendly practices in our cultivation and operations.
  • Community: We’re committed to giving back to our community, supporting local initiatives and charities.
  • Innovation: We continuously strive to improve our products and services, investing in research and development.

Thank you for your support!

We’re honored to have you as part of our community and look forward to serving you with the highest level of customer value.

Getting Started:

To ensure a smooth experience, we kindly ask that you:

  1. Read our FAQs below.
  2. If you have any further questions, please send them to our live chat in a single message.

You MUST be 21 or above to purchase!

FAQs

Do you ship samples?

Yes, we ship samples. Before you ask, WE DO NOT SHIP ANYTHING FOR FREE. Samples are available for every strain we have, and each strain added to your sample will cost you $50.

The quantity of each strain sent in a sample is 1/2 oz. If you need more than half an oz of any strain in your samples, you will pay the normal price for it. Furthermore, you pay for the shipping of your samples too. The standard cost THROUGHOUT the Canada is $40.

Need further assistance? Chat with our livechat support.

Do you accept credit/debit cards?

Yes, we accept credit/debit cards and we provide assistance throughout the payment process should you run into any difficulties. Learn how to pay with your credit/debit card

Do you ship to my State?

If you are in the Canada, yes, we ship to your state. If you are not in the Canada, Ask our support agents through live chat if we can ship to your country. CHAT NOW!

How much does it cost to ship to my state?

$0.00 is the exact amount we charge for shipping. You got that right, we do not charge for shipping. Shipping throughout The Canada is TOTALY FREE.

Want to know the shipping cost for other countries? Chat with our livechat support.

How long is delivery?

– 2 to 5 days across the US which is free for all orders.

– Same-day, overnight, or express delivery across the US for orders above 10 lbs.

Do you have a specific question or do you want to know how long it will take to ship to another country? Chat with our livechat support.

What is your phone number?

We do not offer phone support. Drop us an email at sales@bulkthca.ca or talk with a livechat support agent. Our stellar customer support is always online to solve all your problems in real time.

Do I have to verify my ID on delivery?

No, you do not have to verify your ID on delivery.

Do you have a question? ASK US NOW!
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Kyle C.
Kyle C.
Verified PurchaseVerified Purchase
5/5

Super fast delivery, and the strain quality is just fantastic.

13 hours ago
Olivia Brooks
Olivia Brooks
Verified PurchaseVerified Purchase
3/5

The strains are fantastic, and delivery was super fast, but the Bitcoin payment took me forever to understand. Why can't I just use a regular card?!

17 hours ago
Louis M.
Louis M.
Verified PurchaseVerified Purchase
5/5

I enjoyed the smooth inhale and the pleasant aftertaste.

20 hours ago
Bryan F.
Bryan F.
Verified PurchaseVerified Purchase
5/5

I found it to be a great aid for creativity.

20 hours ago
Aaliyah Hayes
Aaliyah Hayes
Verified PurchaseVerified Purchase
5/5

I’m loving the exotic strains, and shipping was unbelievably fast.

22 hours ago
Owen F.
Owen F.
Verified PurchaseVerified Purchase
5/5

Fast shipping and the best exotic THCa strains I’ve ever had.

23 hours ago
Sarah Brown
Sarah Brown
Verified PurchaseVerified Purchase
5/5

It had a minty freshness that was unique.

1 day ago
Amelia Hall
Amelia Hall
Verified PurchaseVerified Purchase
5/5

I love the fast shipping, and the exotic strains are top-shelf.

1 day ago
Eric R.
Eric R.
Verified PurchaseVerified Purchase
5/5

Excellent value for the price. Will be purchasing again.

1 day ago
Cole M.
Cole M.
Verified PurchaseVerified Purchase
5/5

Fast shipping and top-tier strain quality—highly recommend!

1 day ago
Elijah Z.
Elijah Z.
Verified PurchaseVerified Purchase
5/5

The high was calming and soothing.

1 day ago
Aubrey Phillips
Aubrey Phillips
Verified PurchaseVerified Purchase
5/5

It had a sweet, vanilla-like aroma that was appealing.

2 days ago
Henry G.
Henry G.
Verified PurchaseVerified Purchase
5/5

Their catalog is massive, and the staff is super knowledgeable.

2 days ago
Emery Bryant
Emery Bryant
Verified PurchaseVerified Purchase
5/5

It had a floral, lavender-like scent that was pleasant.

2 days ago
Athena Watson
Athena Watson
Verified PurchaseVerified Purchase
5/5

It had a minty freshness that was unique.

2 days ago
Bryan F.
Bryan F.
Verified PurchaseVerified Purchase
5/5

The exotic strains blew me away, and the shipping was super quick.

2 days ago
Elise Bailey
Elise Bailey
Verified PurchaseVerified Purchase
5/5

The team is super helpful, and the product variety is amazing.

2 days ago
Randy S.
Randy S.
Verified PurchaseVerified Purchase
5/5

The shipping was faster than expected, and the strain quality is unreal.

2 days ago
Bella Ward
Bella Ward
Verified PurchaseVerified Purchase
5/5

The aroma was fantastic, but the effects were milder than anticipated.

2 days ago
Harper Lewis
Harper Lewis
Verified PurchaseVerified Purchase
5/5

The exotic strains are superb, and shipping was super quick!

2 days ago
Reagan Cooper
Reagan Cooper
Verified PurchaseVerified Purchase
5/5

Average experience, nothing standout.

2 days ago
Ricky H.
Ricky H.
Verified PurchaseVerified Purchase
5/5

These strains are excellent, and my order shipped out so quickly.

2 days ago
Hailey Morgan
Hailey Morgan
Verified PurchaseVerified Purchase
4/5

The strains are next-level, and the shipping was fast, but Bitcoin payment took forever! Why does it have to be so complicated?

2 days ago
Callum Parker
Callum Parker
Verified PurchaseVerified Purchase
5/5

The strains are fantastic, and delivery was super fast, but the Bitcoin payment took me forever to understand. Why can't I just use a regular card?!

2 days ago
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